Privacy and Cookie Policy
Last updated: 25 September 2026
Bring It Ohm Electrical Solutions respects your privacy. This policy explains how personal information is collected, used, and stored when you visit bringitohm.co.uk, contact us, request a quotation, or hire our electrical services. It also explains how the website uses cookies and related digital technologies.
Who is Responsible for Your Information?
Paul Cerri, trading as Bring It Ohm Electrical Solutions, is the data controller responsible for the personal information described in this policy.
Information We Collect
When you contact us or use our electrical services, we collect the personal details required to assess your project, provide estimates, and carry out electrical work. This information includes:
- Contact details, including your name, telephone number, email address, and site address.
- Details about the electrical work requested, access instructions, property characteristics, and job-related photographs.
- Written correspondence, quotations, appointments, and invoicing records.
- Messages and media sent via WhatsApp, email, or telephone.
- Technical website data collected automatically when you visit the site, such as your IP address, browser type, pages viewed, and cookie preferences.
Most personal information is collected directly from you. We may also receive your details from a third party arranging work at your property, such as a landlord, letting agent, or main contractor.
Why We Use Your Information
Under UK data protection legislation, we process personal data under the following lawful bases:
| Purpose of Processing | Lawful Basis |
|---|---|
| Answering enquiries, arranging site visits, and preparing quotations | Taking steps at your request before entering a contract, or our legitimate interest in responding to commercial enquiries |
| Carrying out electrical installation, maintenance, testing, and aftercare | Performance of a contract, or our legitimate interest where another party arranges electrical work on your property |
| Creating and issuing invoices and managing bank transfer payments | Performance of a contract and our legitimate interest in managing business cashflow |
| Maintaining financial records, tax returns, and statutory accounts | Compliance with legal obligations under UK tax law |
| Notifying completed installations to certification bodies | Compliance with legal obligations and building control regulations |
| Requesting customer feedback and reviews via Google | Our legitimate interest in gathering client feedback to maintain service quality |
| Displaying customer reviews and maintaining website security via third-party widgets | Our legitimate interest in operating an informative and secure website |
| Monitoring site traffic and visitor trends through Google Analytics | Your explicit consent, provided via our cookie banner |
You are under no statutory obligation to provide personal information. However, basic contact and property details are required to issue quotations and complete electrical work safely.
Transfers Outside the UK
Core operational records are stored and managed within the United Kingdom. Certain cloud technology platforms used by the business, including Google, Xero, Meta Platforms, and Elfsight, maintain technical infrastructure that may process data internationally. Where personal data is transferred outside the UK, it is protected under recognised UK legal mechanisms, including UK International Data Transfer Agreements, standard contractual clauses, or applicable UK adequacy regulations.
How Long We Keep Information
Personal records are retained only for as long as necessary to satisfy commercial, legal, and operational purposes:
| Record Type | Retention Period |
|---|---|
| Enquiries and estimates that do not proceed to confirmed work | 1 month following the last date of contact |
| Customer job records and project details | Retained for the duration of the applicable warranty period for the work completed |
| Invoices, receipts, and accounting records | 6 years following the end of the relevant tax year, in compliance with HMRC rules |
| Web server access logs and security records | 30 days |
| Marketing preferences and consent choices | Retained until you update your settings or withdraw consent |
Electrical safety certificates are handed over directly to the client or appointing agent upon completion of the job. We do not retain duplicate copies of certificates once delivered to the client.
Your Legal Rights
Under UK data protection law, you have specific rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Rectification: You can ask us to correct inaccurate or incomplete details.
- Erasure: You can request the deletion of personal information where there is no legal obligation for us to retain it.
- Restriction: You can ask us to restrict the processing of your data under specific conditions.
- Objection: You can object to processing based on our legitimate interests.
- Withdraw Consent: Where data processing relies on your consent, such as non-essential website cookies, you can withdraw consent at any time without affecting prior lawful processing.
To exercise any of these rights, contact Paul Cerri using the contact details provided in this policy. Proof of identity may be requested before releasing records.
Questions and Complaints
If you have a question or concern regarding how your personal information is handled, please contact us directly:
We will investigate your query and provide a response without undue delay. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk/make-a-complaint.
Cookie Policy
This section explains how bringitohm.co.uk uses cookies and browser storage technologies when you visit the site.
What Cookies Do
Cookies are small text files placed on your computer, tablet, or mobile phone when you visit a website. Similar technologies, including local storage, store data directly on your device. These tools allow websites to operate correctly, remember visitor preferences, support interactive features, and collect anonymous traffic information.
How We Use Cookies
We categorise the cookies used on this website as follows:
| Category | Purpose | Your Choice |
|---|---|---|
| Necessary | Enables basic website functions, security checks, and records your cookie preferences. | Always active; these do not require prior consent under UK regulations. |
| Functional | Supports embedded features such as our customer review display widget. | Active to support interactive website features. |
| Statistics | Measures visitor volumes and page engagement via Google Analytics to help us evaluate site performance. | Inactive by default; loaded only with your explicit consent. |
Active Cookies on This Website
The following table lists the active cookies and storage technologies used on the public areas of the website:
| Cookie or Technology Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| wordpress_test_cookie | bringitohm.co.uk | Checks whether your browser supports cookies to ensure normal site operation. | Session | Necessary |
| _cfuvid | Elfsight (.elfsight.com) | Applied by Cloudflare on behalf of Elfsight to manage rate limiting and security for the embedded review widget. | Session | Necessary |
| subwc / Local Storage | Elfsight (.elfsight.com) | Caches review widget configuration data locally in your browser so client testimonials display quickly and reliably. | Persistent | Functional |
| _ga | Google Analytics | Assigns an anonymous identifier to distinguish unique visitors and measure site traffic patterns. | 2 years | Statistics |
| _ga_<container-id> | Google Analytics | Preserves session state and tracks individual page interactions during your visit. | 2 years | Statistics |
| cookie_consent (or plugin equivalent) | bringitohm.co.uk | Stores your cookie consent decisions so the banner is not displayed repeatedly. | Up to 1 year | Necessary |
Administrative cookies (such as wordpress_logged_in_*, wordpress_sec_*, and wp-settings-*) are restricted to website editors logging into the administrative control panel and are never set on the devices of regular site visitors.
Managing Your Preferences
Non-essential analytics cookies remain blocked until you accept them through our cookie banner. You can review or modify your cookie preferences at any time by clicking the Cookie Settings link in the website footer.
You can also control or delete cookies through your web browser settings. Disabling necessary cookies in your browser may affect the display and function of certain pages on this site.
Changes to This Policy
We may update this privacy and cookie policy to reflect changes in our operational services, technical tools, or UK legal requirements. Any updated version will be published on this page with a revised date at the top of the document.